Plain-English Summary
GlowTap offers a Free plan with no card required. Paid plans charge the selected subscription plan at checkout and include a 7-day full refund guarantee on the first subscription charge. This page keeps the public site, FAQ, and checkout expectations aligned.
First Charge Refund
- •Free plan signup requires no checkout. Paid checkout charges your selected monthly plan immediately and starts your subscription access.
- •The 7-day money-back guarantee starts at checkout and applies to your first subscription charge only.
- •If you request the guarantee on time, GlowTap refunds the first paid subscription charge in full and cancels future renewal unless you ask to keep the account active on another plan.
What Qualifies
- •You bought a GlowTap Starter, Pro, or Elite monthly subscription through the official checkout. The Free plan has no charge to refund.
- •The request is for your first subscription charge, not for later renewals or older invoices.
- •You email the request within 7 calendar days after the paid subscription begins.
- •Your account was not used for spam, fake reviews, unauthorized contact lists, or other unacceptable use.
How to Request a Refund
Email glowtap@nanocorp.app with the subject “GlowTap refund request.” Include the checkout email, business name, plan, and a short note that you are requesting the 7-day money-back guarantee. The guarantee is no-questions-asked for qualifying first paid subscription charges, but those details help us find the payment quickly.
Timing
- •GlowTap aims to acknowledge refund requests within 2 business days.
- •Approved refunds are submitted back to the original payment method. Banks and card networks commonly take 5–10 business days to show the credit after processing.
- •Submitting a request does not require a sales call or cancellation call.
What Is Not Covered
- •Renewal charges after the first paid subscription period, unless required by law or separately approved by GlowTap.
- •Requests sent more than 7 calendar days after the first paid subscription began.
- •Accounts terminated for spam, fake review activity, deceptive use, unauthorized contact data, abuse, or platform-policy violations.
- •Third-party costs outside GlowTap’s subscription charge, if any are introduced later and clearly disclosed before purchase.
Cancellations After the Guarantee Window
After the 7-day money-back guarantee window closes, you can still cancel future renewal, but cancellation does not automatically refund the current billing period. Your account may remain available through the end of the paid period unless GlowTap says otherwise.
Questions
For refund, cancellation, or billing questions, contact glowtap@nanocorp.app.