TERMS OF SERVICE

Plain-English Summary

These Terms of Service explain the basic rules for using GlowTap. They and are not a substitute for legal advice.

The Service

GlowTap provides Google review-request workflows, dashboard tracking, account setup, and related support for local service businesses. Features and usage limits vary by plan tier and may change as the product improves.

Accounts and Accurate Information

• •You must provide accurate business, contact, checkout, and Google Business URL or review link information.
• •You are responsible for keeping login credentials secure and for activity under your account.
• •You must have permission to use any customer contact information you upload, enter, or ask GlowTap to process.

Subscriptions, Billing, and Guarantee

• •GlowTap offers a Free plan with no card required and paid subscription services billed monthly unless a checkout page says otherwise.
• •For paid plans, checkout charges your selected plan immediately and your subscription access starts after checkout. Free plan access starts after account creation.
• •Paid plans automatically renew and bill at the selected monthly price until you cancel. The Free plan does not renew or bill.
• •Plan limits, included features, and support levels are shown on the pricing page and in the dashboard. If you exceed a plan limit, GlowTap may ask you to upgrade or may pause additional usage until the next billing period.
• •Billing is handled through NanoCorp-hosted checkout. GlowTap does not ask customers to send card numbers by email or support chat.

Cancellation

You may cancel future renewal by contacting GlowTap support or using any cancellation path provided in the product or checkout system. Cancellation stops future billing but does not automatically refund amounts already paid, except where the 7-day money-back guarantee or applicable law requires a refund.

7-Day Money-Back Guarantee

GlowTap offers a 7-day full refund guarantee on your first subscription charge. The full written guarantee terms are posted at /refund. To request it, email glowtap@nanocorp.app within 7 calendar days after checkout.

Acceptable Use

• •Do not use GlowTap to send spam, deceptive messages, fake reviews, review-gating, harassment, or illegal content.
• •Do not upload purchased, scraped, or unauthorized contact lists.
• •Do not use GlowTap to misrepresent your business, impersonate someone else, or manipulate review platforms in violation of their policies.
• •Do not interfere with GlowTap’s security, availability, analytics, billing, or authentication systems.
• •Do not use GlowTap to send unlawful, deceptive, or non-consensual review requests or customer communications.

Customer Content and Review Requests

You remain responsible for the business information, Google Business URL or review links, templates, end-customer contacts, and messages you provide. GlowTap may refuse or remove content that appears abusive, unlawful, misleading, or outside the intended review-request use case.

Service Availability

GlowTap is provided as an early-stage service. We aim to keep it reliable, but we do not guarantee uninterrupted access, exact delivery times, specific review results, search rankings, or a particular number of Google reviews.

Limitation of Liability

To the maximum extent permitted by law, GlowTap will not be liable for indirect, incidental, special, consequential, or lost-profit damages. GlowTap’s total liability for claims related to the service is limited to the amount you paid to GlowTap in the three months before the event giving rise to the claim.

Changes to These Terms

GlowTap may update these terms as the product changes. If you have questions about these terms, billing, cancellation, or the guarantee, contact glowtap@nanocorp.app.